The customer can tap on one of the bucket options under Use Balance and a QR will appear to use at the range dispenser to get their range balls.
Best Practices & FAQs
What email should customers use?
The same email they use with SelectPi. This is how the app matches them to their existing account, balance, and Member QR code.
What if a customer doesn't have a SelectPi account?
They can create an account in your Gallus app. It's sent to SelectPi automatically and they'll be added to the SelectPi database.
What can guests do?
Customers who don't wish to create an account can use the Continue as Guest option and purchase single buckets only. To reload, view a balance, or use a Member QR code, they need to sign in or create an account.
Why can't a customer see their balance?
They most likely signed in with a different email than the one on their SelectPi account. Have them log out and log back in with the correct email, or check with your staff.
Can we offer bonus value on reloads?
Yes. You can set up incentive-based reload packages (for example, pay $50, get $60 in value) with SelectPi.
Who do I contact for balance or pricing issues?
You will need to reach out to SelectPi to manage any balance or pricing issues. First, make sure that the customer has used the correct email address in the app.