How Create Account Works
What's the Point?
Today's Customers come to expect the ability to create accounts so that their information can be saved and the can gain access to certain features or benefits like rewards, scorecard history, subscriptions and more.
This article will outline the process for creating an account in multiple locations of your custom mobile app.
Which Features Are Supported?
While we still allow customers to 'Continue as a Guest', they will need to create an account in order to access or save.
- Rewards
- Subscriptions (purchase)
- Scorecard History
Videos
User Tutorial Videos
Creating An Account
If you manually added customers in the CMS you must inform them so they know to login. They will get an account already exists if they try and create a new one. Visit How Customers Work.
Examples of how customers can create an account or login through the app.
- Durning App Onboarding customers have the ability to create an account, log in (maybe they have a new phone), or continue as a guest.
- If they visit Rewards and they do not have an account or are not logged in, they will be prompted.
- If they visit Scorecard & GPS and they do not have an account or are not logged in, they will be prompted.
- When customers create an account for the first time, they will go through an OTP verification process using their email address or cell phone number to verify it's them. There is no password to be created or saved.
- Once verified, they will now be able to access Rewards, save their Scorecard rounds and join or purchase any Subscriptions.
If you manually add a customer it's critical that you inform them so they know they can login using their email address or phone number. If not, they will receive an alert noting that an account is already created with that information.
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