How onTap Receipt Printers Work

How onTap Receipt Printers Work

Before You Begin

Make sure you have an adequate understanding of Gallus onTap by reading our How Gallus onTap Works article, along with all of the options for receiving an order in How To Receive An Order From onTap Menus.

What's The Point?

Orders from a Gallus onTap menu need to be received in a timely and efficient manner so they can be prepared by staff before the customer arrives. It varies by facility, but some may find a physical receipt printing out is the best method to notify staff of an incoming order for preparation.

Read on for details on how onTap receipt printers work, or check out our How To Receive An From An Order From onTap Menus article if you'd like to see all of your options.

Printer Options To Purchase

1) Any Bluetooth Receipt Printer

This option is up to you! Simply select a Bluetooth receipt printer and follow the steps below to connect.

2) Citizen CT-S601II Receipt Printer

3) Star Micronics, MCP31L (Ethernet, Lightning USB, USB-A, USB-B)

4) TSP654IIW-24, Thermal, Wifi-LAN, Ethernet, USB, Two Peripheral USB, CloudPRNT, Ext PS Included

Setting Up A Bluetooth Printer

  1. Turn on the printer and connect the printer to the iPad Bluetooth from the iPad settings.
    1. Make sure to complete this in the iPad's settings instead of the Order Boss app settings.
  2. Open the Order Boss app on the iPad and click the menu to find printer settings.
  3. Choose Bluetooth connection and tap connect.
  4. Tap the MAC address of the printer and it should connect.
  5. DONE! Place a test order to confirm the printer is now working.

Setting Up A Wired Network Printer

Steps To Complete

  1. Connect the printer to power and ethernet.
  2. Run a self-test on the printer:
    1. While the printer is off, hold the power button and feed button until the power turns on and then release the power button while still pressing the feed button until it prints the self-test print.
  3. On your desktop computer, open a browser and enter the IP address found on the label of the receipt printer in the URL bar. Hit enter. This will bring you to the printer utility.
  4. Log in on the left side of the page using the default username and password: root / public
    1. This is also listed on the landing page of the printer.
  5. Navigate to CloudPRNT (left side of the page) and add the below fields before clicking Submit:
    1. CloudPRNT Service: Enable
    2. Usernameroot
    3. Passwordpublic

  6. Restart the printer.
  7. Find the MAC address on the Home page of the printer utility.

  8. Send an email to with the MAC address and a note that you'd like to set up your onTap receipt printer.
  9. DONE! We will notify you when you can place a test order.

Tutorial Video

The above video displays a visual representation of the steps until 1:46. Please refer to the above section for detailed instructions.

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