How Scheduled Rewards Work

- Step 4: Summary
- A quick summary of what you setup:

- Rewards: Selected reward(s)
- Quantity: Number of uses
- Expires: Expiration date or Does not expire
- Audience: Who will receive the reward
- Timing: Immediate or scheduled delivery
- Option: Toggle 'on' to also make this a Download Reward. This allows future customers who download your app and create an account after the reward becomes available to access it.
- To avoid confusion, set the Download Rewards date to match the reward expiration (e.g., May 31, 2025)
- On the Giving History list, click on the specific Reward you'd like to edit or cancel.

- On the next page, click Edit or Cancel in the Giving History box.

- On the popup, you can change the Date and Time scheduled along with the Download Reward option, if applicable.

- Should you wish to change the Reward's quantity or when the reward expires, click on Edit under Rewards.


Remember you can add more customers to a reward at any time. By separating quantity, audience, scheduling and expiration date from the reward it allows you to use rewards over and over again. Need to Edit a Customer's Existing access to a Reward? Visit
How to Edit or Redeem Customer's Rewards.
Scheduled Rewards Analytics
High-Level Rewards Analytics
To view the overall Rewards analytics, complete the following steps:
- From the Quick Start Page in your admin dashboard, click Customer Dashboard.
- High-level metrics appear on the Dashboard page.

- Customers - Total users with an account (includes users with or without an active membership or subscription). Click the box to learn more!
- Rewards - Total rewards given and redeemed. Click the box to learn more!
- Memberships - Annual membership revenue and number of active members. Click the box to learn more!
- Payments - Subscription revenue and active subscribers. Click the box to learn more!
Reward Specific Analytics
To view analytics for a specific reward, complete the following steps:
- From the Quick Start Page in your admin dashboard, click Customer Dashboard.
- From the Dashboard, click on the Rewards analytics Card.
- On the Rewards Page, click on Giving History tab.

- Click on a Specific Reward to view analytics:

- Click on View History to see a pre-filtered list of customer who received the reward.

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