This article will provide background on Push Notifications and direct to several sub-articles on particular subjects regarding the Gallus Admin Dashboard.
Some Background on Push Notifications
Push Notifications appear on a phone's lock screen for users that have downloaded your app and set Push Notifications to Allow. Users are prompted when they first open the app to either Allow or Don't Allow Push Notifications.
Every Push Notification displays in an app's Message Center for 30 days, which ensures users that received them can access them after the fact and those that chose to not allow them will still be able to view them in their app.
In the Gallus Dashboard, Navigate to the Push Notifications link in the left-hand menu under Engage Users --> Push Notifications. The ensuing page will display the full history of Push Notifications.
Meaning of Push Notification Analytics Numbers
The number of users that received the Push Notification.
This number indicates how many of your users have push notifications enabled and DOES NOT reflect how many downloads your app currently has. That number is likely much larger, as a portion of your downloaders most likely will not have Push Notifications enabled.
Users that received your Push Notification and immediately clicked on it to view the Action you set.
Users that did not immediately tap on the message to initiate the Action, but found their way into your app within the next couple of hours.
For more information on direct and indirect responses, click HERE.
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