How Offer Locker Works

How Offer Locker Works

This article will help you set up an offer in your Offer Locker.

What Is The Offer Locker?

The Offer Locker is a collection of single-use "offers" that are only available within a Gallus Golf app. As an admin, you have the ability to create as many of these as you'd like with whatever content you deem necessary.

User Experience

Users wishing to access the Offer Locker can follow these steps:
  1. Open app.
  2. On the Home Screen, click Offer Locker (or whatever you have chosen to title it).
  3. If it's the first time they're accessing, they will be required to enter a name and email address.

  4. The ensuing page will display all of their offers:


  5. Click on an offer.

  6. A page with more information will appear:

  7. Customer taps Redeem Now.

  8. A warning message appears, asking the customer if they're sure they'd like to use the offer now. If so, tap the checkbox and then Redeem.

  9. A thumbs-up appears, followed by a timestamp with the time the offer was redeemed.


  10. The customer shows the timestamped offer to a staff member at the time of purchase to verify they have an offer to use right now.
  11. DONE! Any time the customer goes back to the main offer locker page, there will be a timestamp for when the offer was used.

      1. Redeemed offers will stop showing on the customer's app 7 days after they have redeemed it.

Setting Up A New Offer

To create an offer, go to this page in your admin dashboard, then click Create Offer in the top-right of the screen.

On the ensuing page, a preview of the offer will appear on the right-hand side of the screen. Check this image as you go through the following steps to create an offer (screenshot at the bottom of this section):

Offer Type:

    1. Broadcast offers appear in the Offer Locker section of everyone that has your app downloaded to their phone.
    2. Targeted offers appear in specific users' apps.
      1. For more information on sending out Targeted Offers, click HERE.

Title:

    1. This is the name of your offer, which will appear on the main Offer Locker page and the individual offer.

Description:

    1. A brief summary of the offer and any necessary disclaimers associated with it. This text only appears on the individual offer page.

Icon:

    1. The photo that will appear in the individual offer page. Choose from a preselected library of photos or upload your own photo.
      1. A preview will not appear if you upload your own photo, but will upload once you create the offer and show up in the app

Offer Begins:

    1. The date the offer first shows up in the Offer Locker section of your app.

Ends On:

    1. The final day the offer will show up in the Offer Locker section of your app. (It disappears the next day for the user.)
      1. This field is not mandatory- you could leave it blank and allow the offer to be available continuously.

Onboarding Offer:

    1. Choose one offer to introduce your users to your app. For more information, click HERE.

Send Push:

    1. Checking this box will take you to the Compose Push notification page to craft a message to announce the arrival of a new offer in the user's Offer Locker.
      1. For more information on sending Push Notifications, click HERE.

Create:

    1. This makes the offer live in your app, dependent on the date range you selected previously.

Deleting An Offer

To remove an existing offer, complete the following steps:
  1. From the Quick Start Page in your admin dashboard, click Offer Locker.
  2. On the ensuing page, click the box next to the offer that you'd like to remove.

  3. Click the trash can that appears towards the top-right of the screen:

  4. Done!
If you'd like to simply remove the offer from availability, you can also edit the date on the offer information page, which will remove the offer from availability in your app. (See the next section for details.)

Editing An Offer

  1. Log into your Gallus Admin Dashboard.
  2. Click Offer Locker:

  3. Click the Offer you'd like to edit:

  4. On the ensuing page, click the pencil at the top-right of the screen:

  5. Make the necessary edits, then click Save at the bottom of the screen.

Analytics

Viewing Offer Analytics

To view analytics for a specific offer, complete the following steps:
  1. From the Quick Start Page in your admin dashboard, click Offer Locker.
  2. On the ensuing page, each offer will appear with Views (how many times a user saw it) and Redeemed (how many times an employee verification code has been entered).

    1. If this is enough for you, stop here. If not...
  3. Click into an offer that you'd like to view advanced analytics for.

  4. On the ensuing page, you will see a list of stats:
    1. Every user's email and the number of times they have viewed an offer.
    2. If they have redeemed the offer, there will be a checkmark in the Redeemed column.
    3. The Last Action column displays the last time they either viewed or redeemed the offer.

    4. You can also search for an email if you're looking for someone specific in the top-right of the pane:

Analytics Definitions

  1. Sent: Occurs when a user is sent a targeted offer.
  2. View: Occurs when a user opens an offer (a user can contribute multiple views to a single offer).
  3. Unique View: How many accounts have seen a particular offer (i.e., one user can have three separate "Views" of an offer, but it will only count as one "Unique View".
  4. Redeem: Occurs when a user redeems an offer.
  5. Active Offer: Occurs when an offer's expires on date is in the future or never.
  6. Past Offer: When an offer's expires on date is in the past and offer status is "Past".
  7. Deleted Offer: When an offer's status is "deleted".
  8. Onboarding Offer: When an offer's Onboarding Offer toggle is set to true.
  9. Targeted: When an offer is targeted to an audience, how many individuals were within that audience.

Generating Offers Using The CampaignPilot Integration

CampaignPilot can sell electronic, single-use offers, that are delivered to your customers via the Offer Locker in your Gallus Golf mobile application. Using CampaignPilot with your Gallus Golf mobile app is a great way to sell your products and services virtually, without requiring you to manually issue coupons and vouchers using the steps outlined above.

Tutorial Video



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